Common Challenges Faces by Bank Tellers

The most important task of the teller is counting the exact amount of money, detecting counterfeit and sorting pieces of each denomination. Throughout their work, they may encounter some problems that make their work terrible and here are some:

problem

Costumer Service

Dealing with costumer is also dealing with their different emotion. Asking for identification from a costumer maybe offensive and may cause issues. Costumer who wait a long time in a line, are short-tempered and demanding. They often argue with the teller to grant his request. So, the teller must know how to make them calm with maintaining appropriate interaction.

Computer Failure

Software of the bank is important because it holds all data of your costumer and cash detail. When problems happen in computer, the teller must know how to solve it soon because computer failure result in a long delay of operation that can irritate costumers. The patience of the teller is tested in this kind of situation.

Balancing Efficiency and Accuracy

Bank tellers are essential to do a simple math function quickly and accurately . When large number of money is involved, even decimal points can make a huge difference. Also teller must be cautious on entering numbers in the computer. They should always pay attention to details and verified their work carefully.

Counting

Tellers spending lots of their hours counting cash and coins. Periodically during and after their shift, they need to count money repeatedly because bank has a big problem if there is major discrepancies between the computer’s total and actual cash total. Bank note counting machine and Coin Counting Case make their work easy. Bank note machine is used for the second counting of bills wh

ile Coin Case keeps your coins organized, makes your coins easy for counting. Coin Case doesn’t require for you on second counting.

Bank tellers perform a great number of job-functions. They are the guardian between you and your money. Processing of checks, giving changes, or opening accounts are not only their jobs, but tellers are also facing countless tasks, so each function should be performed efficiently.

"Adventure is the life of commerce, but caution is the life of banking."

- Walter Bagehot